Frequently Asked Questions

Frequently Asked Questions
Frequently Asked Questions 2018-07-06T18:49:21+00:00

General Questions

A: Admissions dates are determined on an individual basis. They can vary depending on program availability as well as your schedule.
A: EDCare does not have a treatment program for adolescents. We accept adults ages 18 and older of all genders, ethnicities and sexualities.

A: For patients dealing with significant trauma and substance abuse, EDCare Denver offers a Substance Use Disorder Track and Trauma Track.

A: No, EDCare only directly admits patients into our Partial Hospitalization Program (PHP) and Evening Intensive Outpatient Program (EIOP). This is to ensure you are at the appropriate stage of recovery to handle this level of care. On average, patients who are deemed ready for this level of care by our clinical team will be stepped down within one week of being in our Partial Hospitalization Program (PHP).

A: Yes, when appropriate. Individuals needing a higher level of care often take a leave of absence. If this is not possible, our Evening Intensive Outpatient Program (EIOP) is specifically designed to help you achieve eating disorder recovery while still being able to attend work or school. Our Admissions Team will be able to help you determine which level of care is best for you.

A: The length of stay varies depending on each individual, the level of care they need and medical necessity.

A: Yes, EDCare Denver offers supervised housing at our Connections House and the EDCare Kansas City Apartment offers peer supported housing near the treatment facility. Both housing options are affordable and available on a sliding-scale fee.

A: No, EDCare provides free, confidential assessments. Please note these assessments are designed for our program only and not intended for eating disorder diagnoses. If you think you have an eating disorder take our Online Screening before contacting EDCare.

Treatment Questions

A: You and your treatment team will work together to create an individualized treatment plan. During the weekly meetings, there is a discussion to evaluate progress toward your treatment goals and make adjustments when necessary. Changes are discussed with you during weekly staffing meetings (PHP, IOP).
A: EDCare can accommodate a vegetarian diet, but not vegan. To help you understand the difference between food preferences and eating disorder behaviors, EDCare will not accommodate other dietary needs without proper medical documentation. This includes food allergies.
A: Yes, smoking is allowed outside of the buildings during specified break times.
A: CAMSA® is our unique mindfulness-based treatment philosophy. It stands for Connection, Acceptance, Mindfulness, Sense of Self, and Action. It helps patients address the biological, social and spiritual issues contributing to their eating disorder and helps them develop long-term recovery skills. Visit our Treatment Philosophy page to learn more.
A: Upon completion of your time at EDCare, we will have a CAMSA® ceremony to celebrate your success. Additionally, your treatment team will help you establish an aftercare treatment team for continued support and guidance.
A: Yes, patients in our Partial Hospitalization Program (PHP) can step down to a lower level of care, such as our Intensive Outpatient Program (IOP) or Evening Intensive Outpatient Program (EIOP) at a different EDCare location.

Insurance Questions

A: We are contracted with over 35 insurance providers and offer affordable payment plans. When necessary our team can negotiate special coverage agreements and singe-case agreements. Visit our Insurance page for more information.
A: While definitions may vary, the purpose and overall need for Utilization Management (UM), also known as Utilization Review (UR), remain the same. This process reviews the medical reason(s) for treatment and works with insurance companies to ensure the care is effective and appropriate for each individual.
A: Precertification or preauthorization for eating disorder treatment is approval from your insurance provider to cover a set number of treatment days at EDCare. Our Utilization Management Clinician will work on your behalf to obtain this coverage after you have completed an initial assessment with our Admissions team.
A: A single-case agreement is a contract between your insurance company and EDCare. This is necessary when EDCare is not an in-network provider (i.e. we do not accept your insurance) or eating disorder treatment is not a covered service within your specific insurance plan. A member of our finance team will work on your behalf to obtain this coverage after you have completed an initial assessment with our Admissions team.

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